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APRIL 21, 2021 UPDATE- COVID DELAYS **PLEASE READ**

April 21, 2021 UPDATE:

We are now seeing improvements in our shipping times! However, things are not yet back to normal and there are still some delays occurring. 

Current status of our affiliated pharmacies *subject to change at anytime*:

-Australia- Open and operational.

-Canada-  Open and operational.

-New Zealand- Open and operational.

-United Kingdom- Under lock down and reduced to limited staff. Please be advised that processing times can be 1-2 weeks on top of 2-6 weeks shipping (with tracking added).

-Mauritius- Shipping time frames have improved over the last month and generally orders are being received within 2-4 weeks. We are still seeing some delays of up to 6 weeks for a few orders.

-Turkey- Under lock down and reduced to limited staff. Please be advised that processing times can be 1-2 weeks on top of 2-8 weeks shipping.

 

SHIPPING DELAYS DUE TO COVID-19. 

With the ongoing COVID 19, please expect some shipping delays due to flights re-routing as a result of the reduction in passenger and cargo flights. Shipping delays are out of our control. Due to this expect for orders to take up to 6 weeks for delivery once shipped.

**As you may be aware, information is changing daily, therefore, we strongly recommend customers to request to add tracking to their orders for a fee of $10 USD per supplier (Turkey and Mauritius are now including free tracking). We will process a reshipment for orders sent with tracking if not received within 6 weeks of shipping, however, orders without tracking will need to wait 8 weeks before reshipping.**

 Please stay safe! :)

 


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